General questions

What are Gorilla Box's business hours?

Our office hours are Monday to Friday 8:00 a.m. to 5:00 p.m. and Saturday 9:30 a.m. to 4:30 p.m. We offer 24hr booking through our online booking system please visit our booking page to create an order.

What are the delivery hours?

Our delivery hours are between 8:00 am to 8:00 pm - 7 days a week, because of the high volume of traffic in Vancouver we deliver in two-hour windows, however, we always call before we arrive to give you notice.

What are the delivery zones?

Currently we are serving the following area, Vancouver, North Vancouver, Richmond, Burnaby, New Westminster. For a map of our delivery zone please see our contact page.

Can I pick-up or drop-off my order?

Unfortunately no, we are only offering offsite delivery and pick up at your location.

How can I make an order?

Simply go to our order page and select a box package to start an order or give us a call between office hours at 1 866-222-1504 and we will be glad to help you.

What forms of payment does Gorilla Box accept?

We accept all major credit card, paypal and cash on delivery.

How big is a Gorilla Box?

Our Gorilla Boxes are fairly large, they are 27” long x 17” wide x 12” deep (about 2.5 cu ft).

How big is a Wardrobe Box?

Our wardrobe boxes hold around 25 pieces, the dimensions are 24” wide x 20” deep x 40” height”