Have a question?
Frequently Asked Questions
How can I make an order?

Simply go to our order page and select a box package to start an order or give us a call between office hours at 1 866-222-1504 and we will be glad to help you.

What are Gorilla Box's Office hours?

Our Office Hours: Monday - Friday, 8:00 a.m. to 5:00 p.m. We offer 24hr booking through our online booking system please visit our booking page to create an order.

What are the delivery hours?

Our Delivery & Pick-up Hours: Monday - Saturday, 8:00 a.m. to 8:00 p.m. Because of the high volume of traffic in Vancouver we deliver in two-hour windows, however, we always call before we arrive to give you notice.

What are the delivery zones?

Currently, we are serving the following areas: Vancouver, North Vancouver, Richmond, Burnaby, New Westminster and Delta. For a more information see our contact page.

Can I pick-up or drop-off my order?

Unfortunately no, we are only offering offsite delivery and pick up at your location.

What is the delivery fee?

The delivery fee is a one time charge of $12.99 on orders under $89.00. Pick-up is always free.

What forms of payment does Gorilla Box accept?

We accept all major credit card, paypal and cash on delivery.

How big is a Gorilla Box?

Our Gorilla Boxes are fairly large, the dimensions are 27” long x 17” wide x 12” deep (about 2.5 cu ft).

How big is a Wardrobe Box?

Our wardrobe boxes hold around 25 pieces, the dimensions are 24” wide x 20” deep x 40” height”

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Office Hours: Monday - Friday 8:00 a.m. to 5:00 p.m.
Delivery & Pick-up Hours: Monday - Saturday 8:00 a.m. to 8:00 p.m.